Darren is a very approachable individual. Despite his impersonal tendencies to write in the third person, he’s actually very nice and easy to get along with. He’ll probably print out your email and frame it and hang it up on the wall, and then respond. So give him some time, because he goes to a really nice frame shop in town, and they take forever. They may charge top dollar, but they do great work. Just great work.
Anyway, his email is email@example.com.